According to The Supply Chain Council, perfect order fulfillment is defined as “the percentage of orders meeting delivery performance with complete and accurate documentation and no delivery damage.” When customers order a product, a smooth running fulfillment team can make all the difference between “sour and satisfaction.” In addition to full service manufacturing, JB Plastics handles all the details involved in timely fulfillment—everything from taking orders to product delivery. And, truth be told, fulfillment is the last thing a customer will remember about you. [Read more…]